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CANCELLATION POLICY

* Your time is precious, so is ours, let’s help each other make the most of it by following our cancellation Policy.

Prosper Hair requires 24 hour notice. If notice is not given for a cancellation, a 50% of the service amount will be incurred. No shows are included in this policy.

 

REDO / ADJUSTMENTS

If you are not happy with your results, please call or email us directly. Our team will be happy to make small tweaks & adjustments within 1 weeks or less of your appointment.

 

CONFIRMATION CALLS

We will text & confirm your service appointment 1-5 business days prior to your appointment date. If we are unable to reach you and can only leave a message, understand that it is your responsibility to remember your appointment dates & times to avoid missed appointments.

 

REFUNDS

Prosper Hair does not offer refunds of any kind.